We’ve collected all the top questions we have received and answered them here. If you can’t find your answer, then give us a call on 0191 580 1169 or fill out our contact form and we will get right back to you.
Not a penny! You shop the way you usually would, and the retailer donates either a set amount per transaction, or a percentage of your spend, to the cause of your choice.
Well, there’s a few reasons: It’s a way of thanking you for your custom. The retailer wants to do their bit to help good causes. It attracts customers to their online store.
No catch. You spend online like you normally would, and the retailer donates a set amount, or a percentage of what you spend, to a cause of your choice. It’s as simple as that. Sadly many great causes are unaware of the millions of pounds in retailer donations available every year.
We don’t take a penny of the amount displayed. The donation rate you see is the exact amount your cause will receive. For clarity, we are a commercial organisation, and we receive an additional payment from the retailer entirely separate to the donation made to your cause.
You can support any cause you wish, from local groups to huge international charities. Your cause may already be registered, but if it isn’t just add it today and get raising. GoRaise helps charities, sports clubs, foundations, PTAs, community groups, churches, youth groups and many more causes to raise funds easily, all year round.
Each time you click out from GoRaise to your chosen retailer, our site keeps track of which cause you support. When you then make a purchase the retailer will send the donation on to us, and we will then direct the amount donated, in full, to your chosen cause. You’ll also receive a message to say thanks for doing your bit to help.
Nope. Only the retailer can see your purchases, so shop for christmas presents safe in the knowledge that your purchases will stay between you, the store, and the man in red with the big white beard.
The sky’s the limit. The donation from your retailer is either a set amount per transaction, or based on a percentage of your spend, so when you book a holiday or buy a new fridge the amount you raise will be larger. Of course, all the smaller purchases quickly add up, so make sure to download our donation reminder for your browser and never miss a chance to support the causes you care about.
Always. (Well, between 9am and 5pm anyway!) Please call us on 0191 580 1169 or use our Live Chat feature (Just click the blue circle in the bottom right of your screen) and we will be happy to talk. Otherwise you can leave us a message or use our contact form, and we will get back to you as soon as we can.
We collect your donation from the retailer and we pass on every single penny to your chosen cause. The value you see as a retailer’s donation rate is exactly what your cause will receive. For clarity, we are a commercial organisation, and we receive an additional payment from the retailer entirely separate to the donation made to your cause.
Probably! There are over 3,000 retailers who are a part of GoRaise. You can see them all in the retailer list here. If the retailer you want isn’t there, please do let us know and we can certainly try to get them on board so you can raise a donation next time you shop online with them.