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If you see “Safari can’t install this extension”

Get help when you can’t install the GoRaise extension in Safari.

About the message

Safari can't install this extension. An error occurred while installing the extension '1Password'.

If Safari can’t install the GoRaise Donation Reminder extension, you might have another version of the extension already installed or extra copies of `GoRaise Donation Reminder.safariextz` on your Mac.

What you should do

To resolve the issue:

  1. Uninstall the GoRaise extension.
  2. Restart Safari.
  3. Reinstall the extension from the GoRaise Website.

Get more help

If you’re still having trouble, remove old copies of
“GoRaise Donation Reminder.safariextz”:

  1. Quit Safari.
  2. In Finder, choose Go > Go to Folder. Copy and paste the following path and press Return:
    ~/Library/Safari/Extensions
    

    Go to ~/Library/Safari/Extensions

  3. Move all copies of “GoRaise Donation Reminder.safariextz” to the Trash.Move all copies of 1Password.safariextz to the Trash
  4. Empty the Trash.
  5. Open Safari, and install the Donation Reminder extension from the GoRaise website.

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